Last updated: 6 September 2026
1. Who we are
Sheafkin is a fundraising product of Aloflux Company Limited (Kampala, Uganda). Aloflux LLC (Delaware, United States) may also process or receive information where needed for the same product. In this policy, “Aloflux,” “we,” “our,” and “us” mean those entities. Aloflux is the merchant of record for payments on Sheafkin.
Questions: support@sheafkin.com or our contact page.
2. What this policy covers
This policy applies when you visit Sheafkin, create an account, start or manage a campaign, give to a campaign, or otherwise use the platform. It should be read with our Terms of Service.
3. Information we collect
Account and profile
Name, email address, phone number (if you give one), password, role, and profile image.
Verification and payouts
If you organise a campaign, we collect information needed to verify your identity and pay you: government ID or similar documents, organisation details, and bank or mobile-money account details for payouts.
Campaigns and giving
Campaign titles, descriptions, images, goals, contribution amounts, tickets or donations, messages you send through the platform, and records of who gave to which campaign.
Payments
We do not store full card numbers on Sheafkin. Payment processors such as PayPal and Paddle collect and process payment details. We receive transaction identifiers, status, amounts, fees, and payer email or name where the processor provides them.
Device and usage
IP address, browser and device type, pages viewed, referring URL, and log data. See Cookies.
4. How we use information
- Operate Sheafkin: accounts, campaigns, contributions, receipts, and support
- Collect funds as merchant of record and pay out to verified organiser accounts
- Verify organisers, review high-risk or high-value campaigns, and prevent fraud or abuse
- Send transactional messages (receipts, payout notices, security alerts)
- Send product updates or newsletters only if you ask for them or we have another lawful basis
- Improve the product and keep it secure
- Meet legal, tax, licensing, and accounting duties
5. Why we may process your data
Depending on where you are, we rely on: performing a contract with you; our legitimate interests (security, fraud prevention, product improvement); your consent (for optional marketing); and legal obligations (records, AML/KYC, tax).
6. When we share information
We do not sell your personal information. We share it only as needed to run Sheafkin:
- Payment processors — PayPal, Paddle, and similar providers that complete a payment
- Service providers — hosting, email, analytics, and identity-check vendors under contract
- Campaign organisers — enough donor information to acknowledge a gift and issue a receipt (typically name and email)
- The public — campaign pages are public. Do not put private data in a campaign description
- Law and safety — when required by law, court order, or to prevent harm or fraud
- Business transfers — if Aloflux is involved in a merger, sale, or reorganisation
8. How long we keep information
We keep account and campaign records while your account is open and for as long as we need them for payouts, disputes, tax, and legal retention. Payment records are kept for the period required by payment partners and applicable law. When we no longer need information, we delete or anonymise it.
9. Security
We use encryption in transit, access controls, and contracted processors that handle card data. No internet service is perfectly secure. If you believe your account has been compromised, contact us immediately.
10. Your rights
Depending on your location, you may ask us to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete information we no longer need to keep
- Export a copy of your data
- Stop marketing emails (use the unsubscribe link or contact us)
- Object to or restrict certain processing
Send requests to support@sheafkin.com. We may need to verify who you are. Some records we must keep by law.
11. Children
Sheafkin is for people 18 or older. We do not knowingly collect personal information from children. If you believe a child has given us data, contact us and we will delete it.
12. International transfers
You and our processors may be in different countries, including Uganda, the United States, and the countries where PayPal or Paddle operate. When we transfer personal information, we use contracts and other safeguards appropriate to the destination.
13. Changes
We may update this policy. The date at the top will change. Material changes will be posted on this page. Continued use of Sheafkin after an update means you accept the revised policy.
14. Contact
Aloflux Company Limited — Sheafkin
Kampala, Uganda